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Facilities & Services

Facilities & Services

The Keio Plaza Hotel provides various facilities such as business center, fitness room, sky pool, and so forth which provide guests' every need.

Floor Guide

Facilities

Sky Pool (Main Tower 7F)

Sky Pool (Main Tower 7F)

Our outdoor pool, located on the 7th floor of the Main Tower, is available during the summer months for guests staying at the hotel.

Dates: July 13, 2024 ― August 31, 2024
Hours: 9:00 a.m. - 8:00 p.m. (last admission at 7:30 p.m.)
Prices: Adults : 3,000 yen per day, Children : 1,500 yen per day.

* The following guests have free access to the Sky Pool during the stay.
  - Guests who are members of our “Executive Card” (choosing a "Members Only" accommodation plan)
  - Guests who are members of "I Prefer programs" (choosing an "I Prefer Member Rate")
  - Guests who have reserved the rooms including Sky Pool access.
<Please click here to see room details.>

* Entry may be limited during times of high demand.
* It is advisable to check availability at pool reception in advance.
* Please click here to read the Sky Pool rules and regulations.

Fitness Room (Main Tower 7F)

Fitness Room (Main Tower 7F)

Staying guests can use our fitness room on a free of charge basis.

Business Hours: 5:00 a.m. - 9:00 p.m.
Machines: PRECOR Treadmill/PRECOR Bike/PRECOR Cross Trainer/PRECOR Chest Press/PRECOR Leg Extension

* Room key is needed for entry.
* Free dumbbells, weight scale and stretching area.
* Please note that we do not offer dressing room, rental shoes or other wear.
* Children 12 and under are prohibited from using this facility.

Business Center (Main Tower Lobby)

Business Center (Main Tower Lobby)

Business Hours: 7:00 a.m. - 11:00 p.m.
Services: PC with Microsoft Office, Internet access, Printers, Photo copies, Faxes, Mobile Recharger
* Internet Terminals are available at a cost of 100 yen per 10 min.

Lobby Gallery (Main Tower Lobby)

Lobby Gallery (Main Tower Lobby)

Business Hours: 10:00 a.m. - 5:00 p.m.

Nursing Room (Main Tower Lobby)

Room for brestfeeding (Main Tower Lobby)

Business Hours: 10:00a.m.-9:00p.m.
* Besides hours above,it may open upon your request.
* Male guests are also welcomed.

Clinic (Main Tower 30F)

Business Hours:
Monday - Friday
9:00 a.m. - 12:00 p.m. / 2:00 p.m. - 5:00 p.m.
Saturday 9:00a.m. – 11:00a.m.

* Closed on the second and the fourth Saturday, Sunday & holidays.
* The clinic staff speak Japanese only. For an English speaking doctor, please contact our Guest Relations.

Japanese Tea Ceremony Room "Sho-Fu-An" (Main Tower 10F)

Japanese Tea Room 'Sho-Fu-An'

With a Japanese Tea Ceremony Experience provided at the tea ceremony room "Sho-fu-an", you can experience this formal ritual in the dignified yet hospitable rush of its sophisticated Japanese interior.

See more details

Laundromat (Main Tower 11F / South Tower 18F)

The laundry facilities are for the exclusive use of hotel guests.
Business Hours: Open 24Hours

Shopping

Food Boutique (Main Tower 2F)

Food Boutique (Main Tower 2F)

Food Boutique Poppins
You will find wonderful gifts or souvenirs: Breads and sweets displayed like gems amid the cozy, tasteful atmosphere of a boutique.

9:00a.m. – 9:00p.m.

See more details

Convenience Store (South Tower 2F)

Convenience Store (South Tower 2F)

Quality Store SEIKATSU SAIKA
Business Hours: 5:00a.m. – 2:00a.m.

Services

Sightseeing Private Limousine

Photo studio (Main Tower 6F)

Take in the fantastic sights of Tokyo in comfort from a luxury vehicle. An English speaking chaueur will guide you to the spots of your choice.

See more details

Good Neighbor Shuttle Bus

Good Neighbor Shuttle Bus

As one of the "Tokyo Disney Resort Good Neighbor Hotels", we offer complimentary shuttle bus service directly from our hotel to Tokyo Disneyland and Tokyo DisneySea.

See more details

Currency Exchange (Main Tower Lobby)

Currency Exchange

A Currency Exchange machine is available on the lobby floor.
*Currency:

US dollar,
British pound,
Canadian dollar,
Australian dollar,
Swiss franc,
Euro,
Singapore dollar,
Hong Kong dollar,
Chinese yuan,
Taiwan new dollar,
South Korean won,
Thai Baht
Malaysian Ringgit,
Indonesian Rupiah

US dollar, British pound, Canadian dollar, Australian dollar, Swiss franc, Euro, Singapore dollar, Hong Kong dollar,Chinese yuan,Taiwan new dollar,South Korean won,Thai Baht,Malaysian Ringgit,and Indonesian Rupiah

If you prefer teller service, there is one bank close to the hotel that offers specialized services for money exchange. Please inquire at the Guest Relations Desk for more details.

Laundry service

We provide laundry, dry cleaning, and press services.

Order time Ready for delivery
Regular service ~10:00a.m. Same day at 6:00p.m.
10:00a.m.~3:00p.m. Next-day at 12:00 noon
3:00p.m.~ Next-day at 6:00 p.m.
3-hour service 8:30a.m.~3:00p.m. 3-hours later

Items free of charge for guest use

Items free of charge for guest use

Strollers and wheelchairs are available at the bell captain desk at no charge. Please request upon making a reservation. Availability is not guaranteed.

* Please be reminded that strollers and wheelchairs can be used only within the hotel premises.
* Strollers are available under 2 years old.

Bicycle sharing

Bicycle sharing

A bike station is located at the hotel.
With the App registration, you can rent a bicycle.

【Bicycle sharing service】

LUUP

DOCOMO BIKESHARE


Sightseeing Tours

Beauty Studio (Main Tower 7F)

More than 50 half-day or full day tours in/outside of Tokyo available for our staying guests.
Please consult with our concierge staff or JTB Sunrise Tour Desk for the many sightseeing options.

JTB Sunrise Tour Desk (Main Tower 3F)
*Open only as a Sunrise Tours' check in.

<Open Hours>
Every Sun., Mon., Tue. and Sat. / 7:45 a.m. - 9:00 a.m.
Every Wed., Thu. and Fri. / 7:45 a.m. - 10:30 a.m.

If you’re looking for things to do around or within the hotel,

See more details

Launch of WiFiBOX portable hotspot rental service

Photo studio (Main Tower 6F)

Period: From July 4, 2023 (Tuesday) 10:00 onwards
Location: 3rd Floor Lobby, next to the telephone booth

See more details

Parking Area

Public parking is available in both the Main Tower basement and South Tower basement.

* We do not accept reservations for the parking lot.
* A parking lot for those guests with disabilities is available on floor level B2(basement) of the South Tower. Reservations are recommended.
* There is a height limit for parking: Width: 2.08 m, Height: 2.1 m, Weight:5t (m= meters, t=tons)
If a vehicle is bigger than stated above, please let us know before arrival.

Fee
Staying guests 1,000 yen per night
Restaurant guests 2.5 hours complimentary
with 3,000 yen used at restaurants/bars
Convention guests 3.5 hours complimentary per attendee
Others 400 yen per every 30 minutes

In-room Services

In-room Dining

In-room Dining

In-room Dining is available.
Hour: 7:00a.m. – 10:00p.m.

In-room Dining Menu

In-room Shiatsu massage

In-room Shiatsu massage

In-room shiatsu massage available.
Hours: 7:00 p.m. - 2:00 a.m.

Menu
Partial Body Massage : (30 min) 4,000 yen
Whole Body Massage : (50 min) 6,200 yen
Whole Body Massage : (70 min) 8,500 yen
Oil Massage : (70 min) 12,800 yen

Executive Lounge

Club Lounge (Main Tower 45F)

In-room Shiatsu massage

The Club Lounge is a special lounge exclusive for guests staying in Premier Grand Club Floors. Indulge in a panoramic view from 160 meters up in a place of luxury and relaxation. In addition to a dedicated concierge and the option to check in and out of the hotel here, the Club Lounge offers our clientele a wide range of services including arrangements of restaurants and business support, to make your stay a comfortable one.

See More Details about Premier Grand Club Floors

Inquiry

Inquiry