Keio Plaza Hotel Tokyo Becomes First Hotel Selected as “Good Practice Company” of “Barrier Free Spirit Campaign”

TOKYO -The Keio Plaza Hotel Tokyo, one of Japan’s most prestigious international hotels located in Shinjuku, Tokyo, was selected for registration as one of 150 companies in the 2018 “Barrier Free Spirit Campaign”, sponsored by the Tokyo Metropolitan Government, and within this group of companies was recognized as a “Good Practice Company” for its sustained superior efforts to raise awareness of the need to promote barrier free measures including both facilities and services. Thus our Hotel became the first hotel selected to this group of companies recognized for our sustained efforts to implement barrier free measures.

The Keio Plaza Hotel Tokyo has led the hotel industry with its various efforts to provide guests with barrier free, universal design facilities and services since participating in the 1988 World Congress of Rehabilitation International. We have also promoted a wide variety of measures including employee training, internal communications on our intranet reflecting the voices of our guests, and other measures to improve our universal design facilities and services on a daily basis. In 2002, we established a project called “Birds Eye”, in which over 300 employees have participated, for the promotion of universal design facilities and services. Also, the Keio Plaza Hotel Tokyo hosts an annual charity event entitled “Volunteer Plaza” with a goal of proactively contributing to society by providing participants the opportunity to experience the difficulties in mobility that commonly face elderly and physically challenged persons in railway stations and hotels, and to increase the understanding of the need for barrier free facilities and services. Furthermore, we renovated ten existing universal designed rooms and added three new larger universal design rooms at the end of the previous year to make them even easier to use. Our other barrier free efforts include installation of supplementary toilet functions for assistance dogs, magnetic loop guidance systems and communication tools for visually and hearing impaired guests.

The Keio Plaza Hotel Tokyo will continue its efforts to implement the needs and desires of our customers in our barrier free and universal design facilities and services, and on the back of the inspiration and encouragement we feel from the recognition of our efforts reflected by our selection as a member of the “Barrier Free Spirit Campaign”.