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Use Points

Use Points

  • Notice of Validity Period of Points
    We hereby notify you that there is the validity period for your rewards points, and points for which the validity period has passed will automatically expire.
    Points that have been earned during the one year period from the month in which the Member registers will be valid for two years and one month from the following month after such one year period ends.
    You could check the document enclosed in our newsletter “Plaza Life” or your Membership account online for your registered month and points approaching the end of the validity period.

To Use points

Our Rewards Options

How to exchange points

To win a ticket or an item in exchange for your points, please contact our Member Relations.

* Please be sure to obtain your ticket in exchange for your points in advance, whenever you want to stay with us or enjoy a meal with a ticket.

* In case your registered contact address is inside Japan, we can send your ticket or item to your address.

* The Member should apply for the exchange of points. The identity of the Member will be confirmed at the time of application.

* The number of points required for the exchange will be subtracted from the point balance at the time the Hotel accepts the exchange of points.

Member Relations
Tel. +81-3-5322-8020
Office hours: 9:30 a.m. to 6:30 p.m., weekdays

Inquiry

Office
Inside the Banquet Salon,
4th floor of the Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo

“Plaza THANKS Points” Exchange items

Stay ticket

Expire date:6 months from the date of issue.
∗except for the December 31,January 1.

Room Category 1 (Standard Rooms & others) 20,600p
Room Category 2 (Superior Rooms & others) 23,400p
Room Category 3 (Deluxe Rooms & others) 26,300p
Club Category 1 (Plaza Luxe Club Rooms) 28,200p
Club Category 2 (Premier Grand Club Rooms) 42,000p

Room type upgrade ticket

Expire date:6 months from the date of issue.
∗except for the December 31,January 1.
∗upgrade to the suite room,4 bedded room,and Premier Grand are not eligible.

Upgrade (1 category) 2,000p
Upgrade (2 category) 4,000p

Late-checkout ticket

By 2 hours 3,000p

Meal ticket

Dinner ticket (for a pair) *valued at 20,000yen 16,000p
Dinner ticket (for a pair) *valued at 30,000yen 24,000p
Cake set ticket [Duet/Cocktail&Tea Lounge/Aurora] 1,600p

Hotel’s original gift

Hotel's original gift A (Hotel’s original tea blend, tea spoon) 2,600p
Hotel's original gift B (Pound cake, Mug cup) 4,200p
Japanese pajama “Yukata” 2,500p
Bathrobe 15,000p
Amenity set (L'OCCITANE’s shampoo, hair conditioner, and body lotion) 1,500p

Keio Plaza Hotel Tama

“Plaza THANKS Points” Exchange items

Stay ticket

Suite stay ticket (a guest or two per room) 48,000p
Hello Kitty room Twin 30,000p
Executive Twin 19,000p
Superior Twin 16,000p
Superior Single 9,000p

Room type upgrade ticket

Upgrade (1 rank) 1,000p
Upgrade (2 rank) 2,000p

Late-checkout ticket

By 2 hours 2,000p

Meal ticket

Dinner ticket at Ashibi (for a pair) 12,500p
Dinner ticket at Nan-En (for a pair) 7,200p
Dinner buffet ticket at Jurin (for a pair) 【Sat.&Sun.】 6,500p
Lunch buffet ticket at Jurin (for a pair) 【Sat.&Sun.】 4,200p
Cake set ticket at lobby lounge [Duet] 800p
Hello Kitty dessert plate set ticket 1,400p
Hello Kitty Cake “Delicatessen Poppins”
* Reservation required, to be made at least 3 days in advance. Available for “food to go” only.
3,000p

Keio Plaza Hotel Hachioji

“Plaza THANKS Points” Exchange items

Stay ticket

Suite stay ticket (a guest or two per room) 40,000p
Junior suite room Twin 30,000p
Executive Twin/Double 20,000p

Room type upgrade ticket

Upgrade (1 rank) 1,000p
Upgrade (2 rank) 2,000p

Late-checkout ticket

By 2 hours 2,000p

Meal ticket

Dinner ticket at Nan-En (for a pair) 9,000p
Dinner ticket at Miyama (for a pair) 15,000p
Dinner ticket at Yamanami (for a pair) 23,000p
Cake set ticket at Lobby Lounge 1,000p
Dinner buffet ticket at Le Clair (for a pair) 【Weekdays】 6,000p
Dinner buffet with all-you-can-drink ticket at Le Clair (for a pair) 【Weekdays】 8,000p

Keio Plaza Hotel Sapporo

“Plaza THANKS Points” Exchange items

Stay ticket

Premier Twin/Double 26,000p
Comfort Twin/Double 24,000p
Superior Twin/Double 22,000p
Standard Twin 21,000p

Late-checkout ticket

By 2 hours 2,000p

Meal ticket

Cake set ticket at [Duet] 1,100p

Facility ticket

Swim pool ticket at PENT SEPT 1,500p

How long your points remain valid

“Plaza THANKS Points” acquired remain valid up to three years and a month.
Example : In case you become a member in October:

Join Membership

To Check Points

Check my Points