Hotel Chain





Notice of Change of “Excecutive Card Membership Terms & Conditions” and “Plaza THANKS Program Usage Guide”

Keio Plaza Hotel Co., Ltd.
Membership Office

Dear valued members

The Keio Plaza Hotel group would like to extend our sincere appreciation for your continued loyalty and the trust you place in us as a travel partner.

This notice is to announce that the Terms and Conditions of the Executive Card and Plaza THANKS program have been revised and will go into effect on October 1, 2020.

The design of new membership card will be unified into one type. Please note that the new card does not include your name or the date of expiration, as previous Royal and Prime membership cards did.

After revised Terms and Conditions of the Executive Card and Plaza THANKS program from October 2020, the membership tier and Plaza THANKS points has been held until September 2023.

Due to the introduction of this new system, we have changed the month of membership to October for all members. For those who joined in 2020, the usage amount you earned will be carried over to October 2020 and will be assessed in September 2021 for possible upgrade.

Your updated membership status can be checked anytime on this website. Should you have any questions, please feel free to contact us.

Revisions Current New Remarks
Month of membership Month of enrollment October Month of membership means the month you started earning points.
Points for discounted items/services(1) Unavailable Available Some items/services are excluded.
Please check your coupon for details.
Period of validity 3 years and 2 months 3 years Your existing points earned through the end of September, 2020 will be extended until September, 2023.

For discounted items/services, you will earn points based upon the actual amount spent. (tax excluded)

As we navigate through these uncertain times, we would like to extend our heartfelt thoughts and support to everyone who has been affected by COVID-19.

Above all, the safety, security and well-being of our guests and staff is our top priority. We will keep our valued members informed and do everything we can to support them.
We are looking forward to welcoming you back soon.

Member Relations, Keio Plaza Hotel Tokyo
TEL : +81-3-5322-8020